How do I request spray-on bedliner warranty service?
Find the original installation email, save your invoice PDF or warranty card, and submit it with your contact details, invoice number, installation date and clear photos of the affected area. Our team will review your documents and confirm your appointment details.
What should I do if my bedliner starts peeling?
Photograph the affected area up close and take a wider photo showing where it is on the vehicle. Describe when you first noticed the issue. Upload these with your proof of service so our team can assess it under your original warranty terms.
Where is my Invoice Simple invoice number?
Open the invoice attached to your original service email and look for the invoice number shown on the document. Enter it exactly as printed, including any letters or leading zeros. If you cannot find your invoice, select the help option in the form.
When is the monthly warranty service day?
View the annual calendar for each month’s last Monday-through-Friday date. Dates are calculated in Central Time. A request received on that month’s scheduled service date moves to the following month. The calendar is planning guidance; our team confirms your appointment and sends the drop-off address one day before service.
Do you come to my location for warranty service?
Standard warranty appointments are drop-off appointments at a designated service location. Because the location can vary, we provide the address privately one day before your confirmed service date instead of publishing a permanent year-round address. If your original invoice includes grandfathered mobile warranty service, those terms are honored. You can also combine the warranty visit with a new accessory or spray-on service purchase at 25% off and request service at your location. We confirm the appointment in advance.
How does the 25% warranty-day upgrade offer work?
Request a quote for any accessory or additional spray-on service you want completed with your warranty appointment: a bed cover, side steps, toolbox, bumper coating or another upgrade. We show the 25% discount in your quote. Once the new work is purchased and scheduled together, we coordinate your warranty service at your location. Requesting a quote does not commit you to buy.
Do I have to purchase an upgrade to use my warranty?
No. An additional purchase is optional and does not determine your warranty coverage. You may submit your request and use the standard monthly service process without buying anything.
Is there a deductible, and what does lifetime coverage include?
A $59.99 deductible applies to bedliner warranty service for all clients, except under our 30-day installation assurance. If you report a concern within 30 days of your bedliner installation, we take responsibility for making it right with no deductible. Bring your vehicle to our designated service location for your confirmed appointment. Your original invoice establishes the installation date; a later scheduled service date does not remove this waiver. Coverage otherwise follows your original warranty documents.
Are bed cover and accessory warranties the same as bedliner coverage?
No. Select the product or service you need help with and upload its invoice. Bedliner, bed cover and accessory coverage follow their respective original warranty documents. The team will confirm the applicable process.
What if I cannot upload my documents or photos?
Email admin@otsbedlinersdfw.com with your name, phone number and invoice number, then attach your proof of service and photos. If the invoice is missing, include the email address used at installation and your vehicle details so we can help locate the record.
Can I see all monthly warranty service dates for the year?
View the annual calendar for each month’s last Monday-through-Friday date. Dates are calculated in Central Time. A request received on that month’s scheduled service date moves to the following month. The calendar is planning guidance; our team confirms your appointment and sends the drop-off address one day before service.